Employment Type: Full-Time
Department Description: This is Full-Time (with benefits) based on Monday to Friday, and requires 1-2 evenings until 7:00pm. Rotating weekends is required from 9:00am-1:00pm and some holidays.
Bowdoin Street Health Center located in Dorchester, MA provides primary and specialty services to a culturally and linguistically diverse patient population. Bowdoin Street is an NCQA recognized patient centered medical home and provides team based care which includes nursing care management for our highest risk patients. Nurses support the medical home teams and provide education, support, transitional and long term care management. Populations include those with chronic, unstable disease conditions.
*Care Management Experience highly preferred**
Bilingual in Cape Verde Creole, Portuguese, Spanish, Haitian Creole highly desirable.
Job Location: Dorchester, MA
Req ID: 30656BR
Job Summary: Utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families in an office-based setting.
Department Specific Job Responsibilities:
Participates as an active member of the medical home team, attending all meetings and sharing responsibility for the management of a panel of patients. Supports and educates patients regarding team based, patient centered care and encourages active participation in decision making.
Provides care management services to highest risk patients- including post hospitalization or ED visit follow up and long term care coordination for the management and stabilization of chronic disease conditions.
Provides education and works with patients and families on the formulation of self management goals and action plans which serve to better engage patients in the management of their health care needs and improving health outcomes.
Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients.
Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care
Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate.
Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self May participate in quality improvement activities.
Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety
Required Qualifications:Graduate from an accredited Nursing Program required.
License Registered Nurse required., and Certificate 1 Basic Life Support required.
1-3 years related work experience required.
American Heart Association - Basic Life Support Certification
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Preferred Qualifications:Experience in a teaching hospital and specialty area expertise.
Experience in ambulatory setting working with both pediatric and adult populations.
Fluency in Portuguese, Cape Verdean Creole, Spanish or Vietnamese.
Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
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