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Summary of Job Functions

  • Conducts intake interviews, receives information on new clients referred to agency.
  • Documents intakes and creates files on new clients and updates progress of existing clients.
  • Assists in administering life management or care plans for caseload.
  • Maintains contact with clients as required or more frequently.
  • Arranges for necessary programs and treatments for clients, either within the department or through outside agencies; schedules appointments for clients as necessary.
  • Enters client data in computer files for maintenance of records.
  • Conducts phone contacts with clients, families, physicians, or others in regard to clients needs and services.
  • Attends staff meetings and reports of clients progress.
  • Assists clients with internal staff, outside agencies, and others to service clients needs.
  • Assists in therapies, as necessary.
  • Acts as advocate for clients in school, court, or other needed areas.
  • Searches computer database for client information as needed.
  • Completes requests and referrals for evaluations and client progress as required.
  • Attends meetings and trainings, as necessary.
  • Performs other case management and support services as required.



  • Qualifications

    Bachelors degree in psychology, social work, education, or human service related field which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.Basic/introductory computer training in Microsoft Office programs such as Word or Excel. ORany equivalent combination of experience and training required.

    Special Requirements

    Must possess a valid Pennsylvania drivers license and a willingness to travel as needed.Must obtain all required clearances including: Childline, FBI, and State Police.


    Associated topics: addiction, attendant, community service, customer service, donor, fundraiser, fundraising, meter reader, service, social work

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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