Summary Benefits Supplemental Questions
The City of Coral Gables, Florida, The City Beautiful, a progressive, international, coastal and historic City is seeking a highly qualified professional who is inspired by interesting challenges of an established, but dynamic community for the position of Part-Time Guest Services Representative. The City has a population of 51,000 residents, has a vibrant downtown and is home to the University of Miami. It is proud to be ranked by Forbes.com ninth out of America's Top 25 Towns to Live Well and America's sixth most successful walkable suburb by the Wall Street Journal.
Job Duties and Responsibilities:
Coral Gables operates under a commission/manager form of government and is well known for its active and involved citizenry. The Part-Time Guest Services Representative is responsible for providing exceptional customer services to program and facility guests. This position includes responding to the needs, requests of facility patrons, and providing answers or solutions to concerns. This individual must also be able to answer multi-line phones, escort guests through the facility, handle cash, prepare and serve food, prepare rooms for rentals and assist with special events.
Please note that employees selected for this position may be assigned to any of the following facilities: War Memorial Youth Center, Venetian Pool, Adult Activities Center or Tennis Center.
Candidates must be a minimum of 17 years of age with a high school diploma or equivalent.
One year of customer service experience desired. Previous cash handling experience and certification in an approved first aid and CPR course preferred.
The City of Coral Gables is an Equal Opportunity Employer/Drug Free Workplace.
Associated topics: clerk, client, customer care associate, customer care representative, customer service associate, platform support, rep, representante de servicio al cliente, support, tsr