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TheReservations Coordinator processes reservations in a timely manner, following Hiltonstandards. Answers reservations inquiries in a friendly and courteousmanner. Prepares and updates reservations for arrival process. Handles Team Member reservations for the Team Member Travel Program.

What will I be doing?

  • Answers all reservations telephone calls and e-mails.
  • Promptly provides accurate information regarding the availability of accommodations and other requested information.
  • Assists other departments, such as Sales, Catering, Events, and Front Office.
  • Processes all group contracts from the Sales department.
  • Enters group blocks into reservations computer system and verifies correctness of data entered against the data received.
  • Assists the local Reservations Desk and HRW with questions, problems, or concerns.
  • Maintains suite reservation request process and inventory controls for all suites and other room accommodations.
  • Processes and monitors Team Member Travel Program usage.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


Associated topics: activity, aquatics, camp, director, fall, neighborhood, ride attendant, summer, unit, youth

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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