Youth Services Caseworker, Webster District Office

Employment Type

: Full-Time


: Miscellaneous


The Department of YouthServices (DYS) is the juvenile justice agency for the Commonwealth ofMassachusetts. We work with young people who are detained or committed andprovide detention, custody, diagnosis, education and support to young peopleages 12-21. Most of the youth served are between the ages 14 and 18. TheDepartment promotes positive change for the youth committed to our care, andhas been on the forefront of de-institutionalization, in part, by providingadolescent-focused rehabilitation to youth in residential treatment. 

The Department of YouthServices employs staff in various professions and backgrounds in order toengage young people in strategies that support positive youth development. As akey member of the residential team, direct-care staff must monitor and provideon-site and immediate intervention of DYS youth in our residential facilities.

The Youth ServicesCaseworker’s primary duties include, but are not limited to the following:

  • Complete diagnostic assessments on youth committed to the agency by conducting home visits and assessments; interview family members and caregivers with a focus on such areas as developmental and behavioral history, family and educational history and peer relationships, delinquency behavior and substance abuse; review medication and medical history to provide appropriate services to the youth based on assessment and to determine the youth’s risk and/or needs.
  • Develop a service delivery plan and monitor implementation by reviewing and updating plan goals; participate in meetings on the client’s short and long term treatment needs in order to provide structure and to encourage and support positive change. Participate in the coordination and delivery of individual core and pro-social services and activities in areas such as education, employment, civic engagement, physical and behavioral health, interpersonal relationships and pro-social skills. 
  • Monitor client accountability through specific supervision regimes including electronic monitoring, daily school and home checks, regular program visits, drug testing and self-reporting to determine progress in particular programs, to determine reasons for identified negative behavior and to make determinations concerning the need for changes in program or facility assignments, service plans or referrals.
  • Request authorization to issue warrants and assists in coordination of youth apprehension with local, state police and other agency law enforcement including Department of Youth Services (DYS) personnel to ensure both youth and public safety. Initiate the issuance and/or cancellation of parole violation and escape warrants and detainers.
  • Develop and maintain professional relationships and open communication with juvenile justice system stakeholders including courts, police departments, district attorneys’ offices, parents, schools, government agencies and community resources to facilitate continuum of care for youth, to resolve problem situations and to determine availability of resources.
  • Provide and/or coordinate the transportation of youth to courts, job interviews, medical appointments, schools, programs and other locations to ensure youth receive appropriate services. Transports parents/caretakers of youth to activities related to the youth’s service plan.
  • Develop and maintain a comprehensive case file including monthly records, case histories, clinical evaluations, police reports and revocation packages for dissemination and sharing of information to relevant stakeholders. Enters data into the agency’s client management database.
  • Coordinate DNA testing and special status notifications in compliance with agency policy in order to ensure required timelines and standards are met.
  • Provide intensive case management for high risk youths (ie: gang involved and sex offenders) and youth with mental health and serious trauma histories to lower risk to the community and promote positive change.
  • Ensure comprehensive and individualized discharge planning for all youth. Offers and coordinates voluntary post-discharge services (e.g. Assent of Ward) to all youth in advance of their discharge from commitment.
  • Represent the agency at court sessions by communicating information on department regulations regarding committed and detained or pre-adjudicated youth; assist in implementing alternative placement options to divert youths from the detention system by identifying less restrictive, community based settings or home based supports.
  • Participate in the process necessary to establish targeted case management rates.
  • PreferredQualifications:

  • Strong written and verbal skills.
  • Considerable knowledge of casework principles and methods.
  • Considerable knowledge of the cases, rehabilitative methods and prevention of juvenile delinquency.
  • Considerable knowledge of State laws pertaining to juvenile laws and juvenile rights.
  • Considerable knowledge of community agencies’ capacity to provide resources to youth with special needs and role of community agencies on youth behavior.
  • Working knowledge of the principle of Dialectical Behavioral Therapy (DBT).
  • Knowledge of and experience in community corrections.
  • Knowledge of pathways to delinquency.
  • Knowledge of adolescent development.
  • Knowledge of Mental Health/Trauma issues in adolescents.
  • Ability/Desire to work with juvenile offenders using a team approach.
  • Knowledge of gender-responsive principles as it pertains to adolescent.
  • Certified in Restraint, CPR and Crisis Intervention
  • This is a CivilService position. If there is no Civil Service list for this title, employeesappointed must take and pass the next Civil Service examination whenadministered.

    Transportation requirement: Incumbentsare required to possess a current and valid motor vehicle driver’s license at aclass level specific to assignment.

    Minimum AgeRequirement: 21 years. 

    This position will be located at Department of Youth Services/Central Region located at the Webster Office , 25 Main Street, Webster, MA 01570. 


    Monday/Wednesday/Friday - 8:45AM - 5:00PM

    Tuesday and Friday - 10:45AM - 7:00PM

    OFF: Saturday and Sunday

    Pre-EmploymentRequirements: Candidates must pass a pre-employmentscreening which includes:  1)  Drug Screening ; 2)  PsychologicalScreening ; 3)  Medical Examination and  4)  PhysicalAbilities Test (PAT) for direct care positions .  If you would likemore information, please logon to the DYS website  toaccess detailed information on the Pre-Employment process.

    Pre-Offer Process:
    A criminal background check will be completed on the recommended candidate asrequired by the regulations set forth by the Executive Office of Health andHuman Services prior to the candidate being hired. For more information, pleasevisit andclick on 'Information for Job Applicants'.

    Education, licensure andcertifications will be verified in accordance with the Human ResourcesDivision’s Hiring Guidelines

    Education andlicense/certification information provided by the selected candidate(s) issubject to the Massachusetts Public Records Law and may be published on theCommonwealth’s website.

    For questions, pleasethe contact the Office of Human Resources at 1-800-510-4122 and select option#2.


    First consideration will be given to those applicants that apply within the first 14 days

    Applicants must have (A) a high school diploma or equivalent and (B) at least three (3) years of full-time, or equivalent part-time, professional or paraprofessional experience in work that involves overseeing and providing for the care and custody of youth and/or adult offenders, counseling and/or coordinating the delivery of services to youth and/or adult offenders or in a related law enforcement capacity or (C) any equivalent combination of the required experience and the substitutions below.

    Upon hire, incumbents shall be required to complete and maintain a valid certification in crisis intervention, suicide prevention, Cardio-Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and first aid.

    Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.


    I. An Associate’s degree or higher with a major in Counseling, Criminal Justice, Psychology, Social Work, Sociology or a closely related field may be substituted for one (1) year of the (B) required experience.

    Launch your career - Create your profile now!

    Create your Profile

    Loading some great jobs for you...