Family Support Worker

Employment Type

: Full-Time


: Miscellaneous


Provide consistent guidance and support to pregnant and parenting teens by enabling them to establish healthy parent/child relationships, with sensitivity to various cultural, racial and ethnic groups. The Family Support Worker reports to the Teen Family Support Supervisor. 

Basic Responsibilities:

  • Building trusting relationships, teaching problem solving skills and improving the family’s support system through consistent and comprehensive home visitation support.
  • Assist with program planning and development, i.e. family events, quarterly report, and program contract.
  • Assist participants in developing and implementing a specific family goals.
  • Understand and adhere to Healthy Family America Standards.
  • Provide accurate information and support regarding prenatal issues, child development and parenting utilizing Partners for Healthy Baby, Just in Time Curriculum, assessments, and approved handouts.
  • Promote and demonstrate positive parent/child relationships through observing moms and babies interacting. Videotaping of routine activities and completing an observation tool will be accomplished. 
  • Demonstrate familiarity with the services for pregnant and parenting teens with community agencies and refer participants to appropriate services and resources.
  • Meet weekly with Family Support Worker Supervisor for reflective supervision sessions.
  • Participate in professional development both within the community and throughout the state, especially MIECHV trainings as approved by the Supervisor and Program Manager.
  • Ensure that monthly attendance, statistical reports, and appropriate client record keeping are entered in the MIECHV Visit Tracker data base system, and in the participant hard file.
  • Participate in the MIECHV Continuous Quality Improvement process on an on-going basis.
  • Serve as an advocate for the participant.
  • Assist in arranging for participants to enroll/participate in educational services, job-related training or employment opportunities.
  • Participate in participant staffing, as requested.
  • Attend monthly All-Staff and weekly Teen Family Support meetings or Infant Mental Health consultations unless absence pre-arranged.
  • Participate in interagency staffing with other staff working with the participant, such as doulas or group staff.
  • Serve on agency committees, as requested or support fellow team members with requests as needed.
  • Participate in longitudinal studies, as directed
  • Participate in area networks focusing on teen mothers, domestic violence, child abuse mental health, at risk families, or homeless youth.
  • Enter and track data on HFA spreadsheets, on a monthly/quarterly basis.
  • Assist the accreditation process, as needed.
  • Ensure that families have a medical home.
  • Monitor and encourage participants to follow through with well-baby checks and any referrals to Child and Family Connections.
  • Provide handouts, discussion and support regarding birth control methods, including abstinence.
  • Staff will be trained in the implementation of screening tools, including the HFA Parent Survey, Ages and Stages Questionnaire, 4P’s Plus, FANA, Domestic Violence and Depression Screenings and other tools as assigned.
  • All other duties as assigned.
  • Qualifications:


  • Associates Degree.

  • Experience:

  • Experience with children required.

  • Experience with pregnant and parenting teens preferred.

  • Experience in all aspects of child development, mother baby relationships, and attachment preferred. 
  •  Vehicle/Transportation Requirements:

  • Valid driver’s license.
  • Auto insurance.
  • Reliable vehicle.
  •  Skills/Abilities:

  • Ability to relate to families in a supportive and nurturing way.
  • Ability to attend overnight trainings, with a minimum of two being a week-long training
  • Flexible scheduling to attend trainings and meet with families.
  • Ability to travel throughout the Rockford Region in different geographic locations and housing situations.
  • Excellent verbal and written communication skills.
  • Demonstrates initiative and motivation.
  • Respects authority and accepts directions when necessary.
  • Demonstrates leadership and ability to accept responsibility in initiating program success.
  • Identifies problems and works to create solutions or to initiate an action plan.
  • Can work as a team member.
  • ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.

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