Eviction Prevention Outreach & Case Coordinator

  • Brooklyn, NY


: $62,630.00 - $104,060.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Eviction Prevention Outreach & Case Coordinator Responsibilities:Must be willing to travel within Brooklyn to conduct outreach on a weekly basis. Must be able to work some evenings and weekends.Provide housing related comprehensive case management services to all clients including: intake assessment, goal setting, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy and referrals.Accompany and or prepare client for housing court matters: Non-payments, Holdovers, Marshall's Notice, Order to Show Cause, HP Actions and Abatements.Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations.Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.Contact landlords to mediate repair issues; overcharges, lease renewal issues, nuisances etc.Assisting clients with calls or online complaints to 311 and tracking progress.Completing applications with DHCR in regards to: succession, rent reductions, overcharges, MCI's, lease renewals and tracking progress.Ensure that all documents submitted on behalf of a client are accurate, timely and documented.Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.Meet with clients weekly or bi-weekly for up to12 months. For the first six months of a client's participation in the program, at least 80% of follow-up meetings should be held in-person rather than over the phone.Other duties assigned by supervisor.Eviction Prevention Outreach & Case Coordinator Qualifications:Bachelor's Degree in Social Work or related field with at least 2 year of experience or 3 years' experience working directly in Eviction Prevention as described above.Experience working with persons in crisis; be culturally competent and have a strong sense of respect for confidentiality involving both clients and fellow employees.Excellent organizational, verbal, written and math skills.Knowledge of community resources and counseling/social work practices with high risk populations.Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries.Travel and outreach throughout Brooklyn is requiredBilingual preferred: Haitian Creole/Spanish
Associated topics: case, casework, coordinator, domestic, field, insights, sickle, social, violence, youth

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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