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Job Description:

BACKGROUND:The IRC in New Jersey helps refugees, immigrants, and other community members achieve thriving, self-sufficient lives through a continuum of programs and services including refugee resettlement, immigration, adult education, economic empowerment and youth programs.

SCOPE OF WORK:The Administrative Assistantis responsible for both receptionist services and administrative duties for the IRC in New Jersey office.


  • Greet visitors, ascertain their needs, answer basic questions, and direct them to the appropriate staff person or department. Manage flow of visitors during peak periods such as open office hours.
  • Answer and direct incoming telephone calls. Take messages and answer basic questions.
  • Assist with safety and security measures as required.
  • Order and maintain stock of needed office supplies. Review inventory and monitor prices.
  • Maintain office equipment including copier, fax, printer, scanner and projector in good working order. Arrange for maintenance and repair as needed.
  • Maintain donations inventory.
  • Responsible for making ID badges and maintaining office photo lists.
  • Liaise with building super on maintenance concerns. Monitor ongoing required maintenance.
  • Liaise with cleaning company on daily service.
  • Serve as first point of contact for IT issues, maintain familiarity with servers, network router, and other system equipment. Monitor telephone system; update voice mail and extensions as needed for new staff, and maintain office phone list.
  • Ensure new staff and interns have access to ID cards, swipe cards and office keys.
  • Coordinate calendaring and use of shared spaces such as conference rooms and classrooms.
  • Receive and distribute mail. Process outgoing mail and deposit in mailbox on daily basis.
  • Comply with agency policies and protocol
  • Other tasks and projects as directed by Supervisor

Key Working Relationships:

Position Reports to: Resettlement Director

Position directly supervises: Interns


  • High school diploma required; some university education preferred
  • Fluent in English with strong verbal and written communication skills
  • Demonstrated proficiency with Microsoft Office programs including Excel, Word and Outlook
  • Ability to speak a refugee language a plus (e. g. Arabic, French, Spanish, Swahili, Farsi/Dari, Pashto)
  • Must be well-organized, reliable, professional, detail oriented and flexible
  • Desire to work as a team member and in a multicultural workplace
  • US work authorization

Working Environment: Standard Work Environment.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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