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Lutheran Social Services of New York has developed a wide range of LIFE programs to assist people as they overcome barriers and meet specific life challenges and events. The agencys outreach ministry provides a variety of LIFE (Lutheran Initiatives For Enrichment) Services to touch the lives of immigrants, the hungry, victims of domestic violence, older adults, orphans, children in foster care and troubled youth. LIFE services also provide resources to congregations and other agencies to promote volunteerism, leadership development and community partnerships. The Adoptions Caseworker handles a broad range of responsibilities in connection with adoption cases of children in foster care. The Adoptions Caseworker maintains and monitors the adoption tracking system, monitors cases, prepares all documents needed for adoption finalization, liaises with adoptive families, attends adoption finalization hearings, and completes many other tasks vital to the success of the program. The Adoptions Caseworker is responsible for monitoring the movement of foster care children, in and out of state, who have a goal of adoption. MAJOR DUTIES AND RESPONSIBILITIES Include: Develop and maintain tracking system of children who have goals of 04 (adoption), targeting them weekly, monthly, and quarterly for levels of completion. Maintain and monitor adoption tracking system. Monitor cases to determine if goals should be changed to/from adoption. Liaise between adoptive parents and agency regarding adoption status of the case. Visit adoptive home to assess and compile data to prepare adoption home study. Prepare all documents needed for adoption finalization (home study, home study update, mini affidavits, etc.). Obtain documents required for adoption finalization from outside vendors (doctors, psychiatrists, therapists, etc.). Provide support/assistance (e.g. services, evaluations, etc.) to adoptive families with issues to prevent adoption disruption. Attend scheduled meetings with OCFS/ACS Adoption Review Unit Liaison to discuss all cases with goals of adoption (including verbally and legally freed children). Attend Adoption Exchange meetings to discuss citywide adoption issues and new policies, and to exchange information on waiting children and waiting parents. Attend adoption finalization hearings. Attend foster care court hearing on an as need basis. Prepare adoption subsidy packets. Review and submit adoption subsidy request packages. Submit requests for putative father registry, if needed. Contact adoptive parents regarding missing documents needed for adoption finalization. Request Transfers of Custody. Retrieve adoptee information from Microfiche. Submit requests for birth or death certificates, if needed. Submit requests for SCR Clearance reports. Serve as Agency ICPC liaison to OCFS. Submit weekly adoption statistics to ACS. Recruit children in need of a pre-adoptive home. Liaise with New Yorks Longest Waiting Children Project / Wednesdays Child. Serve as post-adoption liaison on an as-needed basis, including receiving requests from adoptees for birth parent and medical information, completing Non-Identifying Reports, and making referrals for birth parents and adoptees. Maintain photo list of children on the Internet. Provide QA Director with movement information for entry in CCRS system. Attend ACS and OCFS adoption events such as the Adoption Fair. Perform all other duties as necessary. SUPERVISES: N/A EDUCATION: Baccalaureate degree in social work or closely related human services degree; Masters degree preferred EXPERIENCE: Minimum of 3 years as a case manager/worker in social service field or field closely related to human services SKILLS & ABILITIES: Excellent oral and written communications Understanding of social services theories and systems Knowledge of city and state regulations Familiarity with computer database and word processing programs Ability to work with others Strong organizational skills Ability to type Ability to use problem-solving and analytical thinking skills Ability to prioritize and balance multiple tasks simultaneously Highly motivated self-starter, able to work independently and exercise good judgment Ability to travel by public transportation Ability to speak Spanish preferred Ability to work additional hours, if necessary This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Madeline Arciello, with Adoptions Caseworker in the subject line. Madeline Arciello,Childrens Services Trainer, ...@lssny.org [with Adoption Caseworker in the subject line -LSSNY is an Equal Opportunity Employer- Bilingual Clinician Safe Haven Shelter and Foster Care Program POSITION: Clinician The Safe Haven for Children Program REPORTS TO: Lead Clinician CLASSIFICATION: Full Time STATUS: Exempt The Safe Haven for Children Program is a 24-hour shelter and temporary foster care program that serves unaccompanied children (UC) in immigration custody who are awaiting release to their sponsors. The Clinician is responsible for the oversight and execution of all therapeutic requirements for the shelter or foster care program, as assigned. MAJOR DUTIES AND RESPONSIBILITIES: Complete the UC Assessment and Case Review within 7-10 business days of the young persons arrival Collaborate with the case manager and all relevant parties to complete required program documentation related to the minors overall functioning Regularly assess the safety and well-being of all clients served Develop behavior plans and/or safety plans for young persons Facilitate crisis intervention and utilize de-escalation techniques as needed Create group curriculum based on the identified needs of incoming or current young persons Provide weekly individual and group counseling to young persons Provide mental health referrals as needed Document service provision in client files in accordance with HIPAA and program regulations Participate in weekly team meetings to provide mental health updates Ensure compliance with local, state, and federal rules and regulations, as well as funder requirements Ensure quality assurance and excellence in service provision Participate in required LSSNY trainings Perform other duties as assigned SUPERVISES: Social Work Interns QUALIFICATIONS: EDUCATION/EXPERIENCE Masters degree in Social Work from an accredited university and 2 years of postgraduate direct service delivery experience; a Masters degree in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement Licensed or license-eligible preferred EXPERIENCE: Minimum 2 years post-masters experience working with immigrant young persons SKILLS & ABILITIES: Strong mental health background; proficient in mental health diagnoses Knowledgeable about psychotropic medications, including medication risks and side effects Excellent clinical skills Able to work collaboratively with people from all walks of life Strong interest in working with immigrant young persons Excellent communication and presentation skills able to facilitate trainings Superior planning, organizational and time-management skills Able to work independently and as part of a team Able to develop and manage social work interns Detail-oriented Bilingual in Spanish and English Experience and facility with Microsoft Office Applications, including Microsoft Word and Excel This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. GENERAL DESCRIPTION: The Case Manager promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. MAJOR DUTIES AND RESPONSIBILITIES: Carry caseload (total # to be determined). Represent Lutheran Social Service of New Yorks mission, values, ethics, and uphold agency Code of Conduct, at all times. Link clients with appropriate providers and resources throughout the continuum of health and human services and care settings based on the needs and values of the client. Escort clients to scheduled and unscheduled psychiatric/medical care. Ensure that clients receive safe, effective, client-centered, timely, efficient, and equitable care. Maintain a non-judgmental, unbiased approach. Organize, facilitate, and escort as needed for on/off-site activities in addition to managing a minimum of two ongoing groups. Track client participation in the client record. Conduct unit inspections and ensure proper follow-up to findings, assisting clients as needed. Maintain client records as audit-ready at all times, as required by program funding sources. This includes, but is not limited to, recording progress notes, constructing service plans, updating medical and mental health information, and completing psychosocial assessments. SUPERVISES: No QUALIFICATIONS EDUCATION & EXPERIENCE: Bachelors Degree with a minimum of 2 years in human services or HS Diploma/GED with a minimum of 5 years in human services Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements SKILLS & ABILITIES: Good spoken and written expression. Good time management skills, able to handle multiple tasks and assignments at once. Flexible, able to work some holidays and weekends. Able to establish therapeutic relationships with clients and positive working relationships within LSSNY and with external agencies. Proficient in internet navigation, E-mail, and Microsoft Word. OTHER REQUIREMENTS: Crisis intervention skills. Willing to participate in continuing education. This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Fitzroy Sobers, with Case Manager in the subject line. Fitzroy Sobers, Supervisor of Social Services, ...@lssny.org, [with Case Manager in the subject line] -LSSNY is an Equal Opportunity Employer- Case Manager--Muhlenberg POSITION: Case Manager Muhlenberg REPORTS TO: Supervisor of Social Services LOCATION: Muhlenberg Residence CLASSIFICATION: Full Time EXEMPT/NONEXEMPT: Non-Exempt Salaried GENERAL DESCRIPTION: The Case Manager promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. MAJOR DUTIES AND RESPONSIBILITIES: Carry caseload (total # to be determined). Represent Lutheran Social Service of New Yorks mission, values, ethics, and uphold agency Code of Conduct, at all times. Link clients with appropriate providers and resources throughout the continuum of health and human services and care settings based on the needs and values of the client. Escort clients to scheduled and unscheduled psychiatric/medical care. Ensure that clients receive safe, effective, client-centered, timely, efficient, and equitable care. Maintain a non-judgmental, unbiased approach. Organize, facilitate, and escort as needed for on/off-site activities in addition to managing a minimum of two ongoing groups. Track client participation in the client record. Conduct unit inspections and ensure proper follow-up to findings, assisting clients as needed. Maintain client records as audit-ready at all times, as required by program funding sources. This includes, but is not limited to, recording progress notes, constructing service plans, updating medical and mental health information, and completing psychosocial assessments. SUPERVISES: No QUALIFICATIONS EDUCATION: Bachelors Degree (social services field preferred) EXPERIENCE: Minimum of 2 years in human services Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements SKILLS & ABILITIES: Good spoken and written expression. Good time management skills, able to handle multiple tasks and assignments at once. Flexible, able to work some holidays and weekends. Able to establish therapeutic relationships with clients and positive working relationships within LSSNY and with external agencies. Proficient in internet navigation, E-mail, and Microsoft Word. OTHER REQUIREMENTS: Crisis intervention skills. Willing to participate in continuing education. This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all cover letters and resumes to the hiring supervisor, Chelsey Caswell-Jenkins, with Case Manager in the subject line. You may also reach out to her with any questions. Chelsey Caswell-Jenkins, Supervisor of Social Services Muhlenberg, ...@lssny.org [with Case Manager in the subject line] -LSSNY is an Equal Opportunity Employer- Clinical Case Manager--Community House Residence-Brooklyn POSITION: Clinical Case Manager (Bilingual), Community House REPORTS TO: Supervisor of Social Services CLASSIFICATION: Full Time EXEMPT/NONEXEMPT: Exempt GENERAL DESCRIPTION: The Clinical Case Manager promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. MAJOR DUTIES AND RESPONSIBILITIES: Supports and advocates for residents on client caseload (total number to be determined). Establishes and maintains therapeutic relationships with clients, maintaining professional boundaries and a non-judgmental, unbiased approach. Conducts psycho-social assessments of clients. In conjunction with clients, develops individualized service plans to promote client health, well-being and independence. Links high risk & geriatric residents (65+) with appropriate providers and resources throughout the continuum of health and human services and care settings, in accordance with residents needs and values. Provides preventative monitoring of all high risk & geriatric residents in crisis and decompensation to reduce hospitalizations. Serves as clinical liaison for high risk psychiatric hospitalizations via communication and visits. Maintains weekly contacts with medical & mental health providers for high risk & geriatric residents. Monitors medical appointments and escorts residents to scheduled and unscheduled psychiatric/medical care. Provides medication education and monitoring to high risk & geriatric residents in need of additional support. Assists residents and their families/caregivers in navigating the elder care system to meet their needs. Ensures Advance Directives, Healthcare Proxies, and other planning documents are in place to help aging adults maintain their independence and age in place within a supportive setting. Advocates for safe, effective, client-centered, timely, efficient, and equitable geriatric care to promote aging in place. Organizes, facilitates, and escorts residents as needed for on/off-site activities. Manages two or more ongoing groups; tracks client participation. Conducts monthly unit inspections and ensures proper follow-up to findings, including assisting residents as needed. Maintains client records as audit-ready at all times as required by program funding sources, including progress notes, service plans, updated physical and mental health information, and psycho-social assessments. Handles other job-related duties as assigned by supervisor. Represents Lutheran Social Service of New Yorks mission, values, and ethics, and upholds agency Code of Conduct at all times. SUPERVISES: No QUALIFICATIONS EDUCATION: Masters Degree (MA/MSW) in social work, psychology, sociology or human services. EXPERIENCE: 2 years experience in Geriatric Case Management and with mentally ill/ special needs population Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, entitlements and elder care programs. SKILLS & ABILITIES: Bilingual in Spanish and English. Strong spoken and written expression in both Spanish and English. Strong time management skills; able to handle multiple tasks and assignments at once. Able to establish therapeutic relationships with residents. High tolerance and sensitivity for difficult behaviors associated with high risk & geriatric residents. Able to maintain appropriate boundaries with residents and other staff. Able to cultivate positive working relationships within the Agency and with external agenci Crisis Intervention skills. Willing to participate in continuing education. Flexible; available to work some holidays and weekends. Proficient with Internet Navigation, E-mail, and Microsoft Word. This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Fitzroy Sobers, with Clinical Case Manager in the subject line. Fitzroy Sobers, Supervisor of Social Services, ...@lssny.org, [with Clinical Case Manager in the subject line] -LSSNY is an Equal Opportunity Employer- Case Worker--Our Sister's Place POSITION: Case Worker REPORTS TO: Director of Our Sisters Place CLASSIFICATION: Full-time EXEMPT/NONEXEMPT: Exempt GENERAL DESCRIPTION: The OSP Case Manager provides casework counseling and referral services to the young adults (YA) residing in the OSP, monitors the services they receive to ensure the safety of the clients and plans towards reunification or other permanency. MAJOR DUTIES AND RESPONSIBILITIES: Carry a caseload Work with discharge resource and natural parents to plan for young adults return home, placement with relatives, adoption, independent living [with resources] Provide counseling and case management services to residents Prepare and send referral packages for necessary services to appropriate community resources Ensure that service plans are implemented for all young adults in accordance with ACS, OCFS, and agency regulations Attend Family Team Conferences (FTC) and provide pertinent information Prepare updates and Permanency Hearing Reports (PHR) prior to court Attend court hearings Complete Family Assessment Service Plans (FASP) and PHR in a timely manner Participate in and ensure follow-up to Case Team meetings Diligently document progress towards permanency in progress notes as well as other areas of functioning of the client (education, mental health services, housing, employment, Independent Living Skills) Enter progress notes in Connections (Conx) in a timely manner Visit YA resource or parent monthly and enter summary of visit in Conx Enter plan amendments in Connections in a timely manner Plan for discharge and after-care services Prepare psychosocial summaries on clients Meet with YA bi-weekly and enter progress note on meeting in Conx Meet weekly with the Unit Manager for supervision Other duties as assigned by the Director or Supervisor SUPERVISES: No QUALIFICATIONS: EDUCATION: Bachelors degree in Social Work or other related fields EXPERIENCE: Three years child welfare experience Two years within Human Service Field SKILLS and ABILITIES: Excellent oral and written English communication skills Ability to speak Spanish preferred Excellent knowledge of social service systems Knowledge of city, state, and agency regulations Proficient knowledge of Internet Navigation, E-mail, and Microsoft Word. Able to work well with others/team-player Highly motivated self-starter, able to work independently, and exercise good judgment Able to work flexible hours Abide by the Professional Code of Ethics This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Shanquana Williams, with Case Worker in the subject line. You may reach out to her with any questions. Shanquana Williamsm Director of OSP, ...@LSSNY.ORG, [with Case Worker in the subject line] -LSSNY is an Equal Opportunity Employer- Foster Care Case Worker POSITION: Foster Care CaseWorker REPORTS TO: Supervisor of Foster Care CLASSIFICATION: Full Time ================================================================ GENERAL DESCRIPTION: MAJOR DUTIES AND RESPONSIBILITIES include: Work with Foster Parents and Biological Parents to plan childs permanency Provide support and case management services to foster and adoptive children in foster homes Prepare and send referral packages for necessary services to appropriate community resources Ensure that service plans are implemented for all children care in accordance with the Administration for Children Services (ACS), Office of Children and Family Services (OCFS), and LSSNY regulations Schedule and supervise visitations between children and families Participate in all Family Team Conferences (FTC) Attend all court hearings, hospital visits, etc. as needed Ensure timely submission of Family Assessment Services Plans (FASP) and Permanency Hearing Reports (PHR) Participate in and ensure follow up from FTC meetings Diligently document progress towards permanency, other areas of functioning of the client and all required information into OCFS Connections Timely submit progress notes for review by Supervisor Meet a minimum of once a month with Supervisor for supervision Conduct home visits in accordance with the ACS, OCFS, and LSSNY regulations Ensure that plan amendments are completed in a timely manner for submission Plan for discharge and provide after-care services Prepare annual psychosocial summaries on clients Ensure compliance with local, state, and Federal rules and regulations, including but not limited to HIPAA On Call 24 hours Other duties as required by direct supervisor or needs of the program/agency EDUCATION: Bachelors Degree (BA/BS/BSW) in human services or an equivalent field EXPERIENCE: Two years relevant experience SKILLS & ABILITIES: Bilingual (Spanish) preferred Strong communication and writing skills Ability to work collaboratively with clients and co-workers Knowledgeable about working with foster care youth and children and families at risk Superior organizational skills and an ability to work independently and as part of a team Experience and facility with Microsoft Office Applications and OCFS Connections Ability to manage time effectively, multi-task and determine priorities High degree of organization and attention to detail Resourceful Ability to work flexible hours as needed This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Lisa Marie Vargas, with Foster Care Case Worker in the subject line. You may reach out to her with any questions. Lisa Marie Vargas, Director of Support Services, ...@LSSNY.ORG [with Foster Care Case Worker in the subject line] -LSSNY is an Equal Opportunity Employer- Lead Case Manager Safe Haven Shelter and Foster Care Program POSITION: Lead Case Manager Lutheran Safe Haven Shelter and Foster Care Program REPORTS TO: Assistant Director CLASSIFICATION: Full Time EXEMPT/NON-EXEMPT: Exempt Management Team The Safe Haven for Children Program is a 24-hour program serving young persons in immigration custody who are awaiting release to their sponsors. The Lead Case Manager provides supervision and support to the Shelter and Foster Care Case Managers, reviewing progress notes, conducting trainings and holding weekly supervision meetings. The Lead Case Manager also carries a case load of up to 4 cases. Case management work includes identifying appropriate parents or guardians to whom the young persons may be released and communicating any concerns regarding potential sponsors with the Federal Field Specialist; and ensuring that the young persons receive essential services such as: medical, mental health, and dental care; basic education; orientation; and legal screening. MAJOR DUTIES AND RESPONSIBILITIES SUPERVISOR: Supervise the daily operation of the Case Management team. Train and coach the Case Management team. Conduct individual weekly supervision meetings with Case Managers. Review charts for all Shelter and Foster Care cases. Complete timely review of progress notes, Individual Service Plans and Psychosocials completed by Case Managers. CASE MANAGEMENT: Assess the needs of and provide support and case management services to all young persons in program. Ensure that Individual Service Plans are implemented, in accordance with all applicable regulations and LSSNY policies, for young persons in care. Screen for human trafficking concerns. Document the provision of services in each young persons case file. Help young persons identify and screen prospective sponsors. Assist potential sponsors with completing family reunification packets and refer them to fingerprinting. Provide young persons with guidance on activities of daily living, including good personal hygiene. Create and maintain case charts, so they are audit-ready. Ensure compliance with local, state, and federal rules and regulations, including but not limited to HIPAA. OTHER: Adhere to program guidelines and schedules. Enforce all safety rules and regulations in accordance with agency policies and procedures, and ensure that young persons comply with established house rules. Document and report all major and minor incidents in accordance with ORR policies and procedures. Provide a stable, abuse- and drug-free environment. Perform other duties as required by direct supervisor or needs of the program/agency. SUPERVISES: Case Managers EDUCATION: Masters Degree in Social Work, Psychology, or Counseling, with particular focus on child and adolescent development. The Lutheran Safe Haven Shelter and Short-Term Foster Care Program is a 24-hour program that serves young persons in immigration custody who are awaiting release to their sponsors. The Clinician is responsible for the oversight and execution of all therapeutic and case management requirements for the shelter program. MAJOR DUTIES AND RESPONSIBILITIES include: Represents Lutheran Social Services of New Yorks mission, values and ethics; upholds agency Code of Conduct; and ensures adherence to agency policy and procedures by clinical staff. Provides supervision and support to clinicians via individual sessions, staff meetings and in-house trainings. Monitors staff fulfillment of assignments. Approves time cards of clinical staff and addresses any changes in clinical staff schedules. Performs initial intake and assessment for safety and trafficking concerns within 48 hours of each young persons arrival. Provides weekly individual counseling to young persons and ongoing crisis intervention. Provides mental health referrals as needed. Develops group counseling as appropriate. Participates in weekly team meetings to provide mental health and educational updates. Regularly assesses the safety and well-being of all young persons. Ensures quality and excellence in service provision. Participates in required LSSNY trainings. Ensures compliance with local, state, and federal rules and regulations, as well as funders requirements. Performs other duties as assigned. SUPERVISES: Social Work Interns Clinicians EDUCATION Masters degree in Social Work from an accredited university and LMSW or LCSW; OR Masters degree in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement EXPERIENCE: Minimum 2 years post-masters experience providing direct services to immigrant young persons Knowledgeable about psychotropic medications and familiar with medication risks and side effects Strong mental health background; highly knowledgeable about mental health diagnoses SKILLS & ABILITIES: Bilingual in Spanish and English Excellent speaking, listening and writing skills Ability to establish a systematic course of action to accomplish specific objectives, determine priorities and allocate time and resources effectively Ability to develop and manage social work interns Ability to effectively meet and communicate face-to-face with Program stakeholders Detail oriented Strong interest in working with immigrant young persons Strong clinical, communication and presentation skills, including the ability to facilitate trainings POSITION: Quality Assurance/Quality Improvement Analyst Family Treatment/Rehabilitation (FT/R) Program REPORTS TO: Director of FT/R Program CLASSIFICATION: Full Time EXEMPT/NONEXEMPT: Exempt ___________ GENERAL DESCRIPTION: The Quality Assurance/Quality Improvement Analyst will lead quality assurance activities using data to strengthen child welfare practices and ensure compliance with regulatory and funder requirements. S/he will review case records, implement and oversee data management strategies, analyze data, and guide the program in identifying strengths, trends and areas needing improvement. MAJOR DUTIES AND RESPONSIBLITIES: Conduct case record reviews for compliance with ACS and OCFS standards, quality case practice and model fidelity. Implement and oversee data management strategies; partner with programs to implement effective data collection systems. Analyze quantitative and qualitative data and report outcomes, including producing data for requests from various stake holders. Guide programs in interpreting outcomes to identify performance strengths, trends and areas in need of improvement; develop effective and targeted action plans. Work with programs to evaluate success of action plans, making corrections as needed. Analyze and present data to programs, facilitate discussion and provide technical assistance, training and workshops to help staff understand and use data to improve program performance. Participate in program planning, including identifying resources when appropriate. Develop plans, forms, desk guides and other supports as needed for new initiatives. Maintain/update internal tracking tools. Manage quarterly and annual ACS Outcomes, Process and Practice measures and data and assist with ACS Collaborative Quality Improvement (CoQI) responsibilities. Comply with all federal, state and agency security and privacy policies intended to protect client confidentiality. Attend LSSNY/ Childrens Services team meetings and trainings as needed or required. Comply with Agency/Program Training Requirements. Perform other duties as assigned based on needs of the program. SUPERVISES: N/A EDUCATION Masters degree in social work, psychology, non-profit management, public policy or related field preferred; BA in these fields also will be considered. EXPERIENCE: Minimum 3 years experience in nonprofit management Experience with NYC child welfare programs Experience conducting qualitative and/or quantitative research SKILLS & ABILITIES: Superior program/analysis capabilities; strong understanding of how decision-making can be supported by timely and reliable data. Ability to review, analyze, interpret and succinctly summarize information from diverse sources including documents, focus groups and surveys. Knowledge of ACS requirements and systems, including but not limited to OCFS Connections and PROMIS Mastery of MS Office, especially MS Word and Excel; knowledge of MS Access and PowerPoint. Basic computer/technical skills and internet usage. Familiarity with statistical packages such as SPSS, Stata or R Knowledge of statistical techniques for predictive analytics Self-motivated, detail-oriented and capable of managing multiple tasks in fast paced environment. Strong team player with ability to work collaboratively with a variety of stakeholders Excellent communication and presentation skills (writing and speaking), including the ability to facilitate trainings. Strong organizational skills, high degree of attention to detail. Ability to manage time effectively, multi-task and determine priorities. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Ely De La Cruz , with QAQI in the subject line. You may also reach out to her with any questions regarding this opening, Ely De La Cruz, Director of Preventative Services, ...@LSSNY.ORG [with QAQI in the subject line] -LSSNY is an Equal Opportunity Employer- Shift Leader - Safe Haven Program POSITION: Shift Leader, Safe Haven for Children Shelter and Short-Term Foster Care Program REPORTS TO: Program Director CLASSIFICATION: Full Time EXEMPT/NON-EXEMPT: Non-Exempt (Hourly) GENERAL DESCRIPTION: The Lutheran Safe Haven for Children Shelter and Short-Term Foster Care Program is a 24-hour program that serves young persons in immigration custody who are awaiting release to their sponsors. Throughout the assigned shift, the Shift Leader provides oversight and support to Child Care Workers as well as the young persons in care. The Shift Leader is responsible for ensuring compliance with city, state, federal and agency guidelines. MAJOR DUTIES AND RESPONSIBILITIES: Ensures that Child Care Workers adhere to OCFS, ORR and agency policies and procedures. Supervises the coordination and completion of required assignments, activities and appointments for young persons in care. Adheres to program guidelines and schedules. Monitors the completion of all program documents and incident reports during assigned shift and their proper placement in designated file or binder. Responds to all incidents immediately; follows the emergency procedure protocol to ensure that the appropriate parties are notified. Practices good judgment and decision-making to ensure the safety of staff and young persons in care. Participates and approves the recreational curriculum completed by Child Care Workers and ensures timely implementation of recreational activities consistent with ORR policies and procedures. Completes all scheduling relevant to their assigned shift. Communicates any issues, concerns or emerging trends pertaining to assigned shift to supervisor. Attends meetings, trainings, and conferences as required. Ensures that unit keys remain in the possession of shelter staff members only. Provides a stable, abuse- and drug-free environment. On-call 24 hours (where applicable). Handles all duties specific to the role of a Child Care Worker as well as additional duties assigned by Program Director. QUALIFICATIONS EDUCATION: High School Diploma/GED Bilingual in English and Spanish EXPERIENCE: Three years experience working with immigrant children or adolescents. A minimum of two years supervisory experience. Persons with NY State Security License are encouraged to apply. SKILLS, ABILITIES AND OTHER: Drivers License Good communication and writing skills Responsible Ability to exercise enormous amount of patience and good judgment Ability to work collaboratively with consumers and co-workers Knowledgeable about working with immigrant youth Superior organizational skills; ability to work independently and as part of a team; resourceful; ability to manage time effectively and multi-task Experience and facility with Microsoft Office Applications Ability to work flexible hours as needed CPR-Certified a plus NYS-Certified to prepare food a plus This positions description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. The Supervisor of Foster Care is responsible for the supervision of LSSNY Childrens Services Case Workers. MAJOR DUTIES AND RESPONSIBILITIES: Ensure compliance with local, state, and Federal rules and regulations, including but not limited to HIPAA Oversee tracking systems of programmatic performance targets and other reporting measures Attend all Interdisciplinary Team Meetings for Childrens Services Assume on site administrative responsibility for designated units as required Participate with Director of Family Foster Care in hiring process Alert Director of Family Foster Care to programmatic needs Evaluate staff performance during selection period and annually Develop and monitor appropriate service plan for all cases Participate in service plan reviews and Family Team Conferences (FTC) Monitor case records documentation and timeliness Review progress notes, court reports, FASPs, permanency reports and Service Plans of assigned Case Workers Monitor compliance (timely submission) with Connections expectations Coordinate team meetings, supervision, and ensure opportunities for staff professional development Attend consortium meetings as appropriate to discuss city, state, and federal child welfare issues and policies. Communicate the Agencys vision, policies, and procedures to the staff and report program concerns to the Director of Family Foster Care. Work in collaboration with other departments, agencies, systems and institutions to maximize scarce resource Regularly assess the safety and well-being of all clients being served Ensure quality assurance and excellence in service provision Other duties as required by direct supervisor or needs of the program/agency On Call-24 hours SUPERVISES: Case Workers Volunteers when needed QUALIFICATIONS: Strong communication and writing skills Ability to work collaboratively with consumers and co-workers Knowledgeable in working with foster care youth and children and families at-risk Superior organizational skills and an ability to work independently and as part of a team Experience and facility working with Microsoft Office Applications and OCFS Connections Understanding of social services theories and systems Knowledge of city and state regulations Ability to use problem-solving and analytical thinking skills EDUCATION: Masters degree in social work or equivalent in human services or related field EXPERIENCE: Minimum of two years working experience in foster care or related field Minimum one year supervisory/management experience SKILLS & ABILITIES: Ability to manage time effectively, multi-task and determine priorities Ability to work flexible hours as needed Ability to effectively express ideas using speech, listening and writing skills to influence others and convey Program purpose and goals Ability to establish a systematic course of action to accomplish specific objectives, determine priorities and allocate time and resources effectively Ability to make appropriate decisions to ensure the safety and well being of families Ability to represent the Agency with respect to program development and implementation Ability to effectively meet and communicate face-to-face with agency stakeholders Ability to perform duties with minimal supervision Ability to be able to ensure staff receive ongoing supervision & training Ability to take disciplinary action promptly, impartially and consistently when necessary Must demonstrate ability to work with a diverse population, and behaviors Must be able to manage and direct staff effectively Ability to navigate throughout New York City using public transportation and/or have a valid New York State drivers license and access to a motor vehicle Ability to work collaboratively toward solutions that generally benefit all involved parties to accomplish overall organization objectives Ability to improve the skills of others by identifying areas of performance strengths and develop opportunities, through mentoring and coaching, to develop staff for longevity at LSSNY Bilingual (Spanish)a plus This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Lisa Marie Vargas, with Supervisor of Foster Care in the subject line. You may reach out to her with any questions. Lisa Marie Vargas, Director of Support Services, ...@LSSNY.ORG [with Supervisor of Foster Care in the subject line] -LSSNY is an Equal Opportunity Employer- Senior Director - New LIFE Center POSITION: Senior Director of New LIFE Center REPORTS TO: Executive Director for Childrens Services CLASSIFICATION: Full-Time (Management Team) EXEMPT/NONEXEMPT: Exempt GENERAL DESCRIPTION: As a Voluntary Foster Care Agency (VFCA) Health Facility licensed pursuant to Article 29-I of the NYS Public Health Law, the New LIFE Center provides highest quality limited health-related services to children and adolescents in foster care, ensuring their physical, mental and psychosocial well-being. The Senior Director manages the day-to-day operations of the Center, providing oversight of all business functions. The Senior Director ensures that the Center meets all requirements of city, state and federal law and regulation. MAJOR DUTIES AND RESPONSIBILITIES: Oversees all business functions of the New LIFE Center Ensures proper staffing of the Center for the size and scope of services offered Coordinates planning, development and implementation of Center operations Develops, recommends, and implements policies and procedures to ensure effective operations Ensures quality assurance and excellence in service provision Ensures that Center meets established quality assurance standards (including the VFCA Policy and Procedure Manual) Ensures performance targets are met Regularly assesses the safety and well-being of all clients Monitors and ensures compliance with local, state, and federal rules and regulations in connection with services, management information system requirements, and other aspects of the Center Recruits, appoints, develops and evaluates all Center staff Attends weekly clinical treatment meetings Coordinates staff trainings, team meetings, supervision Provides other opportunities for staff professional development Attends consortium meetings as appropriate to discuss city, state, and federal child welfare issues and policies and to exchange information related to client population served Communicates the Agencys vision, policies, and procedures to Center staff and reports program concerns to the Executive Director for Childrens Services Modifies program as directed by Executive Director for Childrens Services Recruits referrals for Health and Community Based Services (HCBS) as allowed Submits reports to program funders as required Works with key stakeholders to promote the Center Works in collaboration with other departments, agencies, systems and institutions to maximize scarce resources Participates in required LSSNY trainings Ensures changes of primary care providers by the Medicaid Managed Care Liaison when necessary Oversees Medicaid Managed Care Plan (MMCP) enrollment, disenrollment and transition processes, including immediate issuances of Welcome Letters, securing identification showing the effective enrollment date (including immediate temporary identification) and securing replacement insurance identification card Ensures access to health care for children undergoing foster care placement changes, including single case agreements for children placed outside of the MMCPs service area or provider network Collaborates with clinical and billing staff (in-house and third party) Ensures that children are referred for needed services; assists in provider selection based on eligibility Oversees maintenance of eligibility for public or private health insurance Oversees and manages consent and/or confidentiality issues Assists with court-ordered services and fair hearings Develops and implements a system of communication and notification with MMCPs Performs other position-related duties as assigned SUPERVISES: Director of Clinical Services Pediatrician HCBS Supervisor Medicaid Managed Care Liaison Intern(s) EDUCATION: Masters degree with two years of experience in human services working with children/youth preferred EXPERIENCE: The Senior Director must have experience, expertise and knowledge of the child welfare system, foster care healthcare requirements, the unique complex needs of the foster care population, and Medicaid Managed Care policies and operations. 3 years experience in supervisory/management position a plus SKILLS & ABILITIES: Strong leadership ability, able to motivate and lead staff to achieve excellent outcomes Excellent speaking, listening and writing skills Systematic planner, able to accomplish specific objectives, determine priorities and allocate time and resources effectively Strong executive skills, able to develop and manage program Able to represent the Agency with respect to program development and implementation Able to effectively communicate face-to-face with Program stakeholders. Ability to work collaboratively toward solutions that generally benefit all involved parties to accomplish overall organization objectives Ability to maintain program budgets with fiscal soundness and utilize financial reports Ability to manage time effectively and determine priorities Ability to develop staff for longevity at LSSNY by identifying performance strengths and growth opportunities, through mentoring and coaching Detail oriented Ability to work collaboratively with people from all walks of life A facility for and an interest in working with foster care youth and children and families at-risk Strong presentation skills; ability to facilitate trainings Superior organizational skills Experience handling Medicaid billing and negotiating with Medicaid and/or Medicaid Managed Care Plans Experience and facility with Microsoft Office Applications Experience with electronic medical record system(s), OCFS Connections preferred This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Stephanie Hooker, with Senior Director, in the subject line. You may also reach out to her with any questions. Stephanie Hooker, Compliance Coordinator ...@LSSNY.ORG [with Senior Director in the subject line] -LSSNY is an Equal Opportunity Employer- Pediatrician - New LIFE Center POSITION: Pediatrician REPORTS TO: Director of Clinical Services, New LIFE Center CLASSIFICATION: Part-Time EXEMPT/NONEXEMPT: Exempt GENERAL DESCRIPTION: As a Voluntary Foster Care Agency (VFCA) Health Facility licensed pursuant to Article 29-I of the NYS Public Health Law, the New LIFE Center provides highest quality limited health-related services to children and adolescents in foster care, ensuring their physical, mental and psychosocial well-being. The Pediatrician provides health services to children and youth in foster and congregate care who are patients of the New LIFE Center. The Pediatrician also monitors the provision of medical and mental health care of children in foster care and congregate care. MAJOR DUTIES AND RESPONSIBILITIES: Diagnoses and treats illnesses and injuries. Regularly assesses the safety and well-being of patients; assesses for indicators of mental health issues. Performs medical evaluations, medication reviews, medical examinations. Attends treatment conferences and services plan reviews. Determines when a patient needs to see a specialist. Coordinates care with appropriate services. Serves as lead liaison upon medical hospitalization. Manages long-term chronic illnesses. Provides regular screenings and wellness education. Participates in clinical team meetings. Ensures quality assurance and excellence in service provision. Participates in required LSSNY trainings. Collaborates with other departments, agencies, systems and institutions to maximize scarce resources. Ensures compliance with the American Academy of Pediatrics standards and local, state, and federal rules and regulations, including ACS medical requirements. Conducts weekly Interdisciplinary Team Meetings with Director of Clinical Services for New LIFE Center team. Authorizes hospitalization of children who are freed for adoptions. Monitors risk assessment protocols within the agency. Serves as Pediatric Aids Unit Liaison with Administration for Childrens Services. Assists with coordinating casework workshops. Member of foster care audit review team. Approves and signs off on Medical Affidavits. Monitors and oversees data entry into medical billing systems. Incorporates medical component to RFP proposals. Conducts random audits of medical, foster care records, logbooks, etc. Trains staff in Universal Precautions / Blood Borne Pathogens and Confidentiality Ensures inventory of Center equipment and supplies. Periodically updates agency HIV training manual. Enters medical and mental health information into the HIPS system. Attends quarterly Task Force, Volag, MHCU, and Pediatric Aids Unit meetings. Oversees and uses eClinicalWorks and scheduling for medical and mental health compliance. Oversees Nursing and Medical Escort services in compliance with Article 29-I VFCA Health Facilities License Guidelines. Ensures compliance with local, state, and Federal rules and regulations, including but not limited to HIPAA, Medicaid, OSHA. Develops linkages with medical and mental health community-based organizations. Performs other duties as required by direct supervisor or needs of the program/agency. On call 24 hours. SUPERVISES: Pediatric Interns Nurse Coordinators Psychiatrist Psychologist Medical Escort EDUCATION: Four-year Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.) degree, plus at least three years of residency training Licensed to practice in NYS Licensed and board certified by the American Board of Pediatrics (ABP) Infant/Child CPR Certified EXPERIENCE: Minimum 3 years experience working with children, families and adolescents Supervisory experience a plus SKILLS & ABILITIES: Strong clinical skills Knowledge of psychotropic medications, pediatric dosing, and the risks and side effects of medication Ability to conduct head to toe assessments Ability to conduct nutritional assessments Knowledge of developmental milestones Knowledge of DSM V Knowledge of HIV/AIDS, Public Health Strong interest in working with foster care youth and children and families at-risk Knowledge of substance abuse prevention & treatment Knowledge of ACS, OCFS and agency regulations Knowledge of Medicaid billing and EMR systems Ability to collaborate with mental health providers to obtain and maintain optimal provision of medical and mental health care for the patient Strong communication and presentation skills, including the ability to facilitate trainings Superior organizational skills Ability to communicate in Spanish (read, write and speak) preferred Ability to translate medical information in Spanish preferred Culturally sensitive Ability to establish a systematic course of action to accomplish specific objectives, determine priorities and allocate time and resources effectively Ability to work collaboratively with consumers and co-workers Highly motivated self-starter, able to work independently, and exercise good judgment Knowledge of OCFS Connections a plus Experience and facility with Microsoft Office Applications Ability to manage time effectively, multi-task and determine priorities High degree of organization and attention to detail Resourceful Ability to work flexible hours as needed This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Stephanie Hooker, with Peditrician, in the subject line. You may also reach out to her with any questions. Stephanie Hooker, Compliance Coordinator ...@LSSNY.ORG [with Pediatrician in the subject line] -LSSNY is an Equal Opportunity Employer- Psychosocial Rehabilitation Provider - New LIFE Center POSITION: Psychosocial Rehabilitation Provider REPORTS TO: Director of Clinical Services New LIFE Center CLASSIFICATION: Contingent EXEMPT/NONEXEMPT: Non-Exempt GENERAL DESCRIPTION: As a Voluntary Foster Care Agency (VFCA) Health Facility licensed pursuant to Article 29-I of NYS Public Health Law, the New LIFE Center provides highest quality limited health-related services to children and adolescents in foster care, ensuring their physical, mental and psychosocial well-being. The Psychosocial Rehabilitation Provider provides developmentally appropriate strengths-based assessments and interventions to restore, rehabilitate and support a childs/youths functioning for the integration of the child/youth as an active and productive member of their family and community, with the goal of achieving minimal ongoing professional intervention. MAJOR DUTIES AND RESPONSIBILITIES: Assists in the development and implementation of behavioral service plans. Conducts functional assessments. Assists with implementing interventions on a treatment plan to compensate for, or eliminate, functional deficits and interpersonal and/or behavioral health barriers. Conducts hands on, task-oriented activities, in natural settings, to achieve goals/objectives as set forth in the childs/youths individualized treatment plan. With guidance from Director of Clinical Services, develops and performs lessons and tasks required by the service plan, using appropriate coaching strategies. Provides training and coaching, with individuals and groups, to develop: social and interpersonal skills, daily living skills, and community integration. Delivers services in a trauma-informed, culturally and linguistically competent manner. Demonstrates effective behavior management strategies. Models appropriate verbal and physical behaviors with other staff and family members. Models appropriate coping and problem-solving strategies. Uses positive interventions appropriately. Follows existing behavior change plans. Maintains detailed client records. Participates in the evaluation and revision of behavior plans. Presents data for review during inter-disciplinary team meetings. Records client performance on the appropriate data keeping forms. Informs Director of Clinical Services of client problems and needs and maintains positive communications with parents. Assists in development of service, educational, and medical plans. Attends at least one outside workshop or in-house training program in behavior analysis per year. Completes all required training, including Mandated Reporter training. Adheres to the Code of Ethics of the National Association of Social Workers. Works cooperatively and collaboratively with other team members. Performs other duties as assigned. SUPERVISES: N/A EDUCATION/EXPERIENCE: BA or AA degree preferred High school diploma, high school equivalency preferred, or a State Education Commencement Credential (e.g. SACC or CDOS) Minimum of three years experience in childrens mental health, addiction and/or foster care SKILLS/ABILITIES/OTHER: Must be 18 years old. Excellent engagement, assessment, and intervention skills. Good oral and written skills. Superior organizational skills and attention to detail. Ability to use problem-solving and analytical skills. Ability to prioritize and multi-task. Crisis intervention skills. Ability to work independently and in team/partnership environment. Understanding of child welfare issues and practices. Ability to work collaboratively with people from all walks of life. A facility for and an interest in working with children and families at-risk. Strong communication and presentation skills, including the ability to facilitate trainings. Experience and facility with Microsoft Office Applications. This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Please send all resumes and cover letters to the hiring supervisor, Stephanie Hooker, with Psychosocial Rehabilitation Provider, in the subject line. You may also reach out to her with any questions. Stephanie Hooker, Compliance Coordinator ...@LSSNY.ORG [with Psychosocial Rehabilitation Provider in the subject line] -LSSNY is an Equal Opportunity Employer- Teaching Assistant - Safe Haven Program POSITION: TEACHING ASSISTANT, Safe Haven Program REPORTS TO: Teacher, Save Haven Program CLASSIFICATION: Full Time STATUS: Non-Exempt ======================================================================== GENERAL DESCRIPTION: The Safe Haven for Children Program is a 24-hour program that serves young persons in immigration custody who are awaiting release to their sponsors. The Teaching Assistant is responsible for supporting the Teacher in providing a basic education curriculum to young persons in the shelter program, including beginning English. MAJOR DUTIES AND RESPONSIBILITIES: Supervise students, ensuring teacher-student ratio is always met. Assist classroom teacher in his/her preparation, implementation, evaluation and recording of daily lesson plans as directed by the teacher. Ensure that students are always accompanied by an adult and are directly supervised as they move about the school building and school campus. Ensure that the classroom is left in clean and orderly condition at the end of the school day. Assess students for signs of emotional difficulties, abuse, or neglect and report these to the teacher, class social worker or school administrator. Actively support the teacher in addressing student behavioral needs, intervening in classroom behavior as needed. Monitor and record progress of each student in program database. Participate in professional development and other trainings as required. Assist with clerical tasks such as student homework collection and correction, progress reports, monthly data, and incident reporting. Assist the teacher in providing classroom instruction, covering for the teacher in providing lessons as assigned. Other duties as assigned. SUPERVISES: Students/interns EDUCATION: High School Diploma or equivalent Teaching Assistant Certification or a Bachelors degree in Education or another behavioral science EXPERIENCE: Minimum of 1 year experience working in a school setting or in a community activity involving immigrants, children and/or adolescents; or Minimum of 1 year experience in a foster care agency or a related human services agency SKILLS & ABILITIES: Bilingual in English and Spanish Demonstrated ability to work cooperatively with classroom teacher Demonstrated ability to supervise students in a school setting Demonstrated ability to implement the instructional program as presented by the classroom teacher Ability to work collaboratively with people from all walks of life Strong interest in working with immigrant young persons Willingness to be involved in a program of professional development Demonstrated ability to be an active and involved partner in the classroom process Demonstrated ability to work with students, including students with behavioral challenges This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. The Lutheran Unaccompanied Alien Children Shelter and Foster Care Program is a 24-hour program that serves young persons in immigration custody who are awaiting release to their sponsors. The Teacher provides a basic education curriculum to young persons in the shelter program, including beginning English. MAJOR DUTIES AND RESPONSIBILITIES include: Provide academic assessments of young persons in shelter program. Prepare age-appropriate curriculum for young persons in shelter program. Teach basic education curriculum, including English and Math, in group setting. Monitor and record progress of each student in program database. Consult with Clinician to identify young persons with special needs. Develop and implement educational plans tailored to specific needs of each young person. Participate in weekly team meetings to provide educational updates. Prepare reports as needed. Other duties as needed. SUPERVISES: Education Intern; Assistant Teacher EDUCATION: Bachelors Degree or Masters Degree in Education NYS Teacher Certification EXPERIENCE: Minimum of 2 years experience as a teacher or equivalent job activities with immigrant adolescents Experience leading an English as Second Language Curriculum a plus SKILLS & ABILITIES: + Bilingual in English and Spanish + Demonstrated ability to provide the level of teaching services needed by an immigrant adolescent population + Demonstrated ability to work cooperatively with team + Demonstrated ability to effectively write speech and language evaluations + Ability to work collaboratively with people from all walks of life + Strong interest in working with immigrant young persons This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. The Lutheran Safe Haven for Children Shelter and Short-Term Foster Care Program is a 24-hour program serving young persons in immigration custody who are awaiting release to their sponsors. The Youth Care Worker provides oversight and support to these young persons. The Youth Care Worker also assists the Case Managers in identifying appropriate sponsors to whom the young persons may be released and flags any concerns found with potential sponsors with the Federal Field Specialist. The Youth Care Worker is also responsible for assisting the Safe Haven for Children Shelter Case Managers to ensure that each young person in shelter care is receiving essential services such as: medical, mental health, and dental care, basic education, orientation, and legal screening. MAJOR DUTIES AND RESPONSIBILITIES: Pick up young persons from airport or other transportation hubs and bring them to shelter. Arrange for medical services, health screening, and mental health assessment of young persons. Assist potential sponsors with completion of family reunification packets and refer them to fingerprinting. Monitor and supervise young persons at all times. Assist in meal preparation for young persons. Encourage young persons to maintain the home, perform appropriate chores and participate in shopping, meal preparation, and other household routines. Guide young persons on activities of daily living, including good personal hygiene. Arrange and accompany young persons to appointments and recreational activities as needed. Record in full detail all pertinent information in applicable databases and logs prior to ending each shift. Record all movements within the database and/or unit log. Ensure compliance with local, state, and federal rules and regulations, including but not limited to HIPAA. Adhere to program guidelines and schedules. Enforce all safety rules and regulations in accordance with agency policies and procedures, and ensure that young persons comply with established house rules. Document and report all major and minor incidents in accordance with agency policies and procedures. Ensure that unit keys remain in the possession of shelter staff members only. Provide a stable, abuse- and drug-free environment. Perform other duties as required by direct supervisor or needs of the program/agency. On-call 24 hours (where applicable). QUALIFICATIONS EDUCATION: High School Diploma/GED or relevant certification as determined by program NYC Food Protection Certificate within 120 days of hire Bilingual in English and Spanish Literate in English EXPERIENCE: Three years experience working with immigrant children or adolescents preferred SKILLS, ABILITIES AND OTHER: Drivers License Good communication and writing skills Ability to work collaboratively with young persons and co-workers Knowledgeable about working with immigrant youth Superior organizational skills; ability to work independently and as part of a team; resourceful; ability to manage time effectively and multi-task Ability to exercise enormous amount of patience and good judgment Knowledgeable about appropriate ACS/OCFS regulations regarding disciplinary actions Experience and facility with Microsoft Office Applications Ability to work flexible hours as needed Must be able to work overnight shifts CPR-Certified a plus NYC Food Protection-Certified This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency. HOW TO APPLY Click here to apply: ht
Associated topics: administrative assistant, administrative coordinator, administrative support, chief operations officer, facilities, front desk, food, operational assistant, operations director, staff

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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