Student Involvement Administrative Support Coordinator

Employment Type

: Full-Time


: Miscellaneous

Compensation Classification: Administrative Analyst/Specialist - Exempt I
Anticipated Hiring Range:$4,500/month - $4,800/month
Salary Range: $3,897/month - $7,051/month
FLSA Status: Exempt

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please visit About the Position The Student Involvement Administrative Support Coordinator performs duties under general supervision of the Associate Director of Student Involvement and works collaboratively with all Student Involvement staff and campus partners to provide comprehensive administrative support for SJSU 400+ recognized student organizations (RSOs and Greek Life) and Student Involvement's Campus Programming and Leadership Development cluster. The incumbent will support the Student Involvement Team with administrative processes in the annual recognition of 400+ RSOs, create and maintain databases, manage Student Involvement email accounts, reserve event spaces for various Student Involvement events and programs, and support the Associate Director in data collection for semester and annual assessment reports. The Student Involvement Administrative Support Coordinator may also serve as general administrative support for any related campus-wide committees (Homecoming Committee, Weeks of Welcome, etc.) as needed. Required Qualifications - A bachelor's degree and/or equivalent training
- Two years of administrative work experience involving study, analysis, and/or evaluation leading
to the development or improvement of administrative policies, procedures, practices, or programs. License & Certificates A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications - Bachelor's Degree in Education, Hospitality Management, Business Administration or a related
- Experience with customer service in an educational setting (K-12, higher education,
community youth groups, etc.)
- Experience with event planning and/or hospitality management
- Experience with providing administrative support in an office environment
- Experience with databases and learning different technology platforms Knowledge, Skills & Abilities - Knowledge of basic fiscal operations and in supporting and monitoring program budget
- Skilled in coordinating and prioritizing multiple administrative and clerical tasks for a variety of
users, set schedules, and complete projects accordingly.
- Skilled in methods, procedures and practices, for providing high quality customer service and
ensuring customer satisfaction.
- Skilled to be able to handle a high degree of customer contact surrounding potentially
emotional/controversial issues and deal with conflict while maintaining a sense of perspective
and professionalism.
- Skilled in clearly answering questions and explaining procedures and policies to students and
the public in an efficient and courteous manner; apply judgment, discretion and initiative in
performing a variety of tasks.
- Ability to learn and use university databases: PeopleSoft, GradesFirst, Financial Transaction
Services, Canvas, Student Data Warehouse, Common Finance System
- Ability to take initiative and independently plan, organize, coordinate, and perform work in
various situations where numerous and diverse demands are involved. Application Procedures Complete the SJSU Online Employment Application and attach the following documents:
-Letter of Interest
-List of References

All applicants must apply within the specified application period: February 28, 2020 through March 15, 2020. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self-disclose.

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