Administrative Assistant (Customer Service & Data Entry) - Hayward
28766 Cole Pl
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Position: Administrative / Clerical / Customer Service / Data Entry Industry: Educational Services / Academic Enrichment / Outdoor Education Location: Castro Valley, CA Schedule: Full time, year-round with occasional overtime as needed Start Date: Immediate Compensation: $15-17/hr, depending on experience Benefits: Available after 6mos probationary period Reports to: Director of Operations
Join our award-winning team! The Bay Area's premier science day camp and after school program for children is looking for an experienced administrative assistant with customer service and data entry skills for our Castro Valley based home office. We're a small business and we need you to wear several hats. We will teach you lots, but you must already have demonstrated experience in customer service, data entry, and working with Microsoft Office (Word and Excel). You must have an upbeat, energetic personality and a good sense of humor as you will be one of the first points of contact for our customers. Excellent written and verbal communication skills are a must. In this job, attention to detail, organizational skills, and the ability to work independently are critical. If you are customer service-oriented, flexible, detail-oriented and able to juggle multiple priorities, we want to talk to you!
Provide stellar customer service (answer phones; provide information to customers and prospective applicants; process enrollments and payments)
Communicate efficiently with customers and colleagues (reply to emails; forward communications on to the appropriate individuals / departments)
Perform data entry (input data from paper forms, online portals, emails, etc. into a custom database; print out pre-formatted stats and reports)
Assist with basic accounts receivable duties (input invoices and payments into QuickBooks; print invoices and statements for customers)
Assist with billing (reconcile billing and enrollment documents; send statements to customers; research billing disputes)
Process bank deposits (run credit cards; generate receipts; prepare bank deposit for checks and cash)
Founded in 1987 by Sarah Shaffer, Sarah's Science is a women owned, community oriented science education company. Our mission is to provide kids aged 5-15 with a unique approach to learning about the wonderful world of science and nature. Ultimately, we believe that we can inspire our youth by showing them that learning can be fun and rewarding.
We offer outdoor summer day camps in Oakland and Berkeley, after school classes during the school year, day camps during school breaks, as well as evening and weekend workshops throughout the Bay Area.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.