Who We Are
The Children's Village was founded in 1851. We work in partnership with families and communities to help children educationally proficient, economically productive, and successful members of communities.
We believe that there are three keys to a child's success: love and belonging through lifelong relationships education and work. We are passionate about creating family, education and holding our children and youth to the high expectations that allows them to persevere despite the circumstances of poverty, race and segregation.
Be a leader, a life-coach, change lives and make the world a better place! Want to know more about our mission, approaches, and opportunities, please visit www.childrensvillage.org.
You Will Be Responsible For:
Provide technical oversight of a multi-site enterprise level WAN, including planning, implementation/expansion, maintenance, and troubleshooting of data/VOIP network.
Good understanding of routing & switching, wireless and security technologies.
Good working knowledge of cabling, IP OSPF, BGP, EIGRP, MPLS, WAN, LAN etc.
Good working knowledge setting up firewall rules and constraints, ACL,IPsec tunnel STP, Vlan and Trunking (802.1q) , etc.
Implementing security measures and testing
Responsible for the design, develop, documentation, analysis, creation, testing and modification of computer systems/programs, including prototypes, based on and related to user/system design specifications
Documenting, testing and modification of operating systems of servers and network hardware
Manages all aspects of Microsoft Office 365
Managing cloud and physical network storage
Design, deploy, and administer the wireless infrastructure and supporting systems.
Responsible for backup, disaster recovery, and business continuity strategies including design, and testing of the technologies used
Track problems and strive to close service tickets in a timely manner.
Escalate problems in a timely manner, as necessary.
Initiate new processes and procedures to minimize downtime for users.
Document issue resolution and publish solutions to enterprise knowledge base.
Prepare and maintain documentation of network infrastructure, network configurations, VMWARE/SAN infrastructure, and cabling layouts.
Research and recommend approaches for system administration tasks.
Travel to remote sites to perform duties as directed.
Manages multiple managed service providers
Manages, coordinates and schedule updates /upgrades with multiple managed service provider
Ensure managed service provider is monitoring the network, applying all securities patches to servers, firewalls and switches IOS.
Work with managed service providers to implement enterprise level security including firewalls, web filtering.
Work with managed service provider to trouble shoot network issues
Works with managed service provider to monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses
Works with managed service provider to monitor, maintain, apply firmware upgrades, VMWARE upgrades, and SAN upgrades.
Help coordinate on-site support of production infrastructure by third party vendors.
Performs other duties as directed
Our Ideal Candidate (QUALIFICATIONS):
In order to maintain this position an incumbent most satisfy the following requirements:
Minimum 2 years formal education or equivalent in IS field, with Bachelor's degree preferred.
Minimum 4 years technical experience in related areas.
Advance technical Certifications ( i.e. CCNA, JNCIA, CCNP) desired.
Ability to work both in a team and on an individual basis without direct supervision.
Ability to work under pressure in a timely fashion.
Demonstrated proficiency Network analyzation and implementation.
Working knowledge of TCP/IP configuration and troubleshooting.
Must be able to install, configure and troubleshoot printers on a Windows network.
Must know how to access and use vendor knowledge base resources, e.g. Microsoft TechNet.
Excellent interpersonal skills and ability to work effectively with all levels of computer users.
Valid driver's license required.
Working knowledge of Cisco switch management, VLAN configuration, routing, and firewall and wireless technologies.
Compensation: Commensurate with years of experience. In addition, The Children's Village offers a comprehensive benefits including medical insurance for employees who work 20 or more hours.
Ready? We want you, apply at www.childrenvillage.org/employment
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