Service Manager

Employment Type

: Full-Time


: Miscellaneous

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Summary of the Position: Integrated Service manager work intensively with youth and families to provide individualized interventions and services that target identified criminogenic risk factors and other needs while building protective factors. They provide delinquency intervention, function as a coach, provide in-depth community contacts and other services including structured activities, transportation, and arrange for services within the community. They report the local Program Director.

  • Provide intensive and individualized supportive relationships/coaching, referrals, and follow-up, contacts with youth, supportive services and other community-based interventions for youth in home and community settings.
  • Work closely with the Case Managers and Program Director to coordinate and provide specialized attention to each youth and family and provide services during traditional and non-traditional hours as outlined in YES Plans.
  • Support accurate and timely submission of documentation and reporting requirements and support compliance with by complying with federal, state, local and YAP documentation requirements.
  • Provide transportation to and from services and community resources and coordinate community referrals for youth and families
  • Conduct required community contacts as needed
  • Facilitate group delinquency interventions and Supported Work Interventions
  • Maintain required caseload size and ratio and promote adherence to individualized interventions outlined in YES plans.
  • Required Qualifications:

    Qualifications/Requirements: Bachelor’s degree with two years of experience working with youth or an Associate’s Degree with four years of experience working with youth. Degree must be conferred from an accredited college or university. At least twenty-one years of age. Knowledge of local resources.

    Position requires reliable transportation, valid driver’s license, clean driving record, and car insurance limits with a minimum of $100,000 per person and $300,000 per accident bodily injury liability. 

    Benefits Available : Medical/Prescription, Dental, Vision, Short Term Disability, AFLAC, Paid Time Off, Holiday Pay, and 403(b) Retirement Savings Plan.

    Contact information:  Please submit cover letter, resume, and two (2) Professional references and one (1) Personal references to  ATTN: Include “Escambia County Integrated Service Manager” in the subject line.

    Youth Advocate Programs, Inc. is an Equal Opportunity Employer. Women and Minorities are encouraged to apply.

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